• Ongoing, not sporadic;
management skills and expertise that align the strategy, the processes, the people, the technology and the know-how to create value, address industry challengers, mitigate supply chain risk, minimise cost and to deliver What Customers Want!
Management Services
• Business Process Management (BPM)
• Contract Management ... including due-diligence
• Consultative Business Development ... new business, strategic alliance/JV
• Dynamic Supply Chain Alignment ... mitigating supply risk
• Enterprise Risk Management - Standard: AS/NZS 4360:2004(ERM)
• Project Management
• Sales and Operation Planing (S&OP)
• Sourcing / Outsourcing including Tendering (RFP, RFQ)
• Stakeholder Management
Industries Expertise
• Import & Export;
• Manufacturing & Distribution;
• Retail & Wholesale;
• Technology; and
• Travel
Market Expertise
• Australia, New Zealand;
• China, Hong Kong, India, Malaysia, Singapore, Sri Lanka, Vietnam; and
• UK, USA
John is a Registered Consultant at
UNSW Global Consulting / Expert Opinion Services
www.consulting.unsw.edu.au
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Project Management: Sourcing / Outsourcing + Contract Management + Stakeholder Management
"John is a gifted visionary who was able to consider probability consequence, put forward viable options and deliver tangible results".
- Mr. Jason Lim, CEO, Ntel Corporation.
BPM + Sourcing / Outsourcing + Contract Management + Stakeholder Management
“I had the pleasure of nearly working with John but as such, did see his work at close hand. The thing that strikes you about him is that he is not just an 'ideas man'; we all have moments of inspiration from time to time (don't we??) but John clearly has the ability to see things through to fruition i.e. taking a good idea and making it happen. I am convinced that John will finish up being hugely successful and my only regret is that it is unlikely to be me or my company that will benefit!”
- Mr. Nigel Waters, International Business Director Australasia , TLC Worldwide Marketing.
Project Management: Sourcing / Outsourcing + Logistics + Contract Management + Stakeholder Management
“I had the pleasure of working with John when he was working at Barmy Army England as a client of Virgin Blue Airlines. John, in his role, was responsible for the arrangement and movement of over 1500 guests around Australia as supporters of the Ashes Cricket tour. I found John to be highly organized, very professional, detailed and very personable. John handled the myriad of issues, including international communications and finance related issues, very well. From an customer perspective, the tour was conducted without any operational issues due to the detailed logistical preparedness of John. Also, the tour was conducted with general good cheer.”
- Mr. Geoffrey Pryor, Group Manager, Virgin Blue Airlines.
BPM + S&OP + Contract Management + Stakeholder Management
"With culturally different management styles across our three offices - London, Mumbai and Colombo, we need a simplified yet robust business and operating style that made the staff accountable and working towards a common goal. Although it took longer than we expected, John delivered to us what we wanted. We could not be much happier with the outcome. I recommend John to any organization wanting a hands-on experienced business operations manager".
- Mr. Ralph Pereira, Group Managing Director, Travel and Tours Anywhere.
Business Development + Due-diligence + Stakeholder Management
"Jonh's brief was to assist our entry into the Australian market, firstly by conducting a through evaluation of the media and legal regulations relating to premium rate 'phone services' and then secondly, to assist in the securing of a joint venture partner. Initially, with only limited knowledge of the audiotex industry, John was quick to understand the business objective of Legion and work within the brief for the successful outcome. I can highly recommend John to any organization wanting to establish a presence in Australia". - [JV Partner: Seven TV Network]
- Mr. Adam Maxted, Director, Global Business Development, Legion International S.A.
Project Management: Sourcing / Outsourcing + Logistics + Contract Management + Stakeholder Management
“I worked with John in the final stages of a large and complex project involving the air travel component for the recent Barmy Army travel around Australia. Such a complex project inevitably comes with various challenges - I found John acted in an open and honest manner throughout and exhibited the highest levels of integrity at all times. Thanks to John’s efforts, from my perspective the tour was a success.”
- Mr. Guy Waddell, Manager - Group and Convention Travel, Qantas Airways.
Business Development + Due-diligence + Contract Management + Stakeholder Management
"... Pioneer Plasterboard's intention into Vietnam, let me say this: It is our long term intention that our plasterboard business grow outside Australia and in particular in South East Asian sector. Secondly, to develop the market and understand the Vietnamese utilisation of gypsum products, it is important for Pioneer Plasterboard to establish a meaningful import opportunity into Vietnam. With these two factors progressing, we appreciate all your efforts in assisting this process."
- Mr. David Suthons, General Manager, Pioneer International / Lafarge.
Business Development + Due-diligence + Contract Management + Stakeholder Management
MIFED; Milan, Italy: "... John Musster, the head of Australian business venture group, Trinity Australasia, is in the process of securing major distribution agreements for it's recently - launched video and cinema venture in Việt Nam - the first such projects between a foreign company and the Vietnamese Government".
- Editorial, Publication: Screen International, USA.
Project Management: Sourcing / Outsourcing + BPM + S&OP + Stakeholder Management
1997 - 2003: Founder / Managing Director: MDS Co-op Group.
- 1997: Established as an on-line ICT discount store, the original "My D Store [.com]" business grow rapidly across both sides of the Tasman Sea.
- 1999: With over 70% of sales to independent IT&T / ICT retailers across Australia and New Zealand, the business was re-launched as MDS Co-op Group.
- By 2001: MDS was servicing over 250 independent retail store owners, including Crazy Johns with an direct and indirect procurement budget of AUD$48 Million and growing.
- May 2003: After entering into an 24 month Non-Competitive Agreement, 51% share in MDS Co-op and 100% share in Australian Business Communications (an authorized mobile dealership to M8 Telecom and Hutchison Telecom) was sold to The MDS Co-op Member Management.
1995 - 1997: CEO / Director: Trinity Australasia Group
With an initial capital investment of USD$3.3million, Trinity was established to explore, identify and secure key business opportunity within Vietnam.
- October 1995: After having entered into a 15 year (2010) joint venture agreement with the Government of Vietnam, the First state-of-the art cinema was opened in Hanoi.
- By 1997, Trinity had opened a further 8 cinema and video theaters in Ho Chi Minh, Can Tho, Da Nang, Hai Phong and Hanoi.
- March 1997: 1/3 share in Trinity was sold to Jones Lang, Hong Kong.
... prior;
Musster Metal: Founder / Managing Director
- A lean (JIT) manufacture and wholesaler of white metal alloys and soldering compounds to hardware and trade customers.
- Key Account: Toyota (Radiator) Australia and Besco Batteries
- 1987: Sold 100% of enterprise to BHP Ferrous Alloys
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John C. Musster -- e: johnm@hermlogic.com -- p: +61 (0)416 721 242
John is available for Contract and/or Full-Time appointment
While the above colour cording is ideal for identifying and rating Supply Chain Risk and Operational Risk, a different colour cording will be required to identify, analyse, 
